Shipping policy
Shipping & Delivery
Thank you for shopping with Skinfora! We want to get your order to you as quickly as possible.
Processing Time
All orders are processed within 2-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
| Location | Estimated Delivery |
|---|---|
| United States | 7-15 business days |
| Canada | 10-20 business days |
| Australia | 10-20 business days |
| United Kingdom | 10-20 business days |
| Europe | 12-25 business days |
| Rest of World | 15-30 business days |
Please note these are estimates and not guaranteed delivery dates. Delivery times may vary due to carrier delays, customs processing, or events outside our control.
Shipping Rates
We offer FREE standard shipping on all orders within the United States.
International shipping rates are calculated at checkout based on your location.
Order Tracking
Once your order ships, you will receive an email with your tracking number. Please allow 24-48 hours for tracking information to update in the carrier's system.
If your tracking hasn't updated after 5 business days, please contact us and we'll look into it for you.
Customs & Import Duties
For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our shipping rates.
Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue promptly.
Contact Us
For any shipping questions, please reach out to us at: